Welcome to NotesCafe Study OS (“NotesCafe Study OS”, “we”, “our”, or “us”). This Privacy Policy explains how information may be collected, used, stored and protected when users access the website, applications and related services.
01Information we collect
Account information:
- Name
- Email address
- Mobile number
- Username
- Login credentials
- Profile information
Educational information:
- Notes created
- Revision history
- Progress tracking
- PYQ activity
- Bookmarks
- Study preferences
- Theme mapping activity
- Learning analytics
Technical information:
- Device information
- Browser information
- IP address
- Operating system details
- Cookies
- Session logs
- Crash reports
Payment information:
- Transaction IDs
- Subscription history
- Billing records
NotesCafe Study OS does not store complete card information, CVV details or banking passwords.
02Use of information
Information may be used to:
- Provide services
- Personalise preparation experience
- Maintain progress tracking
- Improve platform quality
- Customer support
- Notifications
- Analytics
- Platform security
03User notes & content
Users retain ownership of uploaded notes and educational material.
Users grant NotesCafe Study OS a limited non-exclusive license to store, backup, process, display and improve platform services.
Users must ensure uploaded material does not violate laws or copyrights.
04AI & automated processing
NotesCafe Study OS may use AI systems, recommendation engines, educational automation tools, analytics systems and theme mapping engines.
AI outputs may contain inaccuracies and users should independently verify educational information.
06Third party services
NotesCafe Study OS may use:
- Payment processors
- Authentication providers
- Analytics services
- Cloud hosting providers
- Communication systems
- Customer support tools
Personal information is not sold.
07Data sharing
Information may be shared where necessary with service providers, legal authorities and operational partners as required by law.
08Data retention
Information may remain during active accounts and reasonable periods afterward for legal, security, payment and fraud prevention purposes.
09User rights
Users may request:
- Access
- Correction
- Deletion
- Account closure
- Consent withdrawal
- Data export where available
10Account deletion
Users may request deletion. Certain records may remain for compliance, disputes, fraud prevention and payment purposes.
11Security measures
NotesCafe Study OS may use encryption, authentication systems, access controls, monitoring systems and backups.
12Children privacy
The platform is not intended for children below 13 years without parental supervision.
13External links
NotesCafe Study OS is not responsible for third-party platforms.
14Legal compliance
Information may be disclosed under court orders, statutory requirements, investigations and fraud prevention.
15International storage
Information may be processed through cloud systems located in different jurisdictions.
16Changes to policy
NotesCafe Study OS may update this policy periodically. Updated versions will be published on the website.
17Grievance contact
For any privacy-related concern, complaint or grievance, users may contact:
Name: NotesCafe Study OS Support Team
Email: support@notes-cafe.com
Office: Vrindavan Yojna, Lucknow, Uttar Pradesh, India
Response time: Acknowledgment within 48 hours; resolution within 15 working days.
18Contact
Email: support@notes-cafe.com
Website: www.notes-cafe.com
Office: Vrindavan Yojna, Lucknow, Uttar Pradesh, India
19Consent
By using NotesCafe Study OS, users consent to this Privacy Policy.